CANCELLATION POLICY

At Alora, your appointments are very important to us, and we strive to give our patients an excellent treatment experience. We respect that your time is valuable, and we appreciate that you recognize ours is too. We understand that sometimes appointment adjustments are necessary; therefore, we respectfully request a minimum of 24-hour notice for any appointment changes or cancellations. Upon booking, a credit card will be placed on file. 

Please understand that when you forget or cancel your appointment without giving enough information, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. As a courtesy, we send an appointment reminder 48 hours in advance. If you “no show” for your appointment or cancel within 24 hours of your appointment time, you may be charged a $75 cancellation fee at the discretion of Alora Aesthetics.

This cancellation policy allows us the time to inform our standby guests of any availability as well as keep our schedule filled, thus better serving our patients.

We appreciate your understanding in this matter and look forward to seeing you in the clinic soon.